Return & Refund Policy
Returns
If you’re not completely happy with your order, you can request a return within 7 days of receiving your item.
To be eligible for a return:
- The item should be unused and in its original condition
- All original packaging should be included
Once you’re ready, simply reach out to us and we’ll guide you through the process step by step.
Refunds
After we receive and inspect your returned item, we’ll gently process your refund.
- Refunds will be issued to your original payment method
- Please allow a few business days for the refund to appear, depending on your bank or provider
We’ll always keep you updated along the way 🤍
Exchanges
If you received something damaged or not quite right, we’re truly sorry.
Please contact us as soon as possible, and we’ll arrange a replacement for you.
A few things to note
- Return shipping costs may apply unless the item is damaged or incorrect
- Items that show signs of use may not be eligible for a refund
- We recommend contacting us before sending anything back, so we can make the process smooth for you
Need help?
If you have any questions or need assistance, just send us a message at:
support@freshpickstore.com