FAQs

When will my order arrive?

We start preparing your order as soon as it’s placed, with care and attention to every detail.
Shipping times may vary depending on your location, but most orders arrive within 15–25 business days.
Once your order is on its way, we’ll send you a tracking link so you can follow its journey home.

Can I track my order?

Of course 🤍 As soon as your order ships, you’ll receive an email with your tracking information.
If you ever need help finding it, just reach out — we’re happy to assist.

What if something isn’t quite right?

We truly want you to love what you receive.
If something doesn’t feel right, please let us know within 7 days of delivery, and we’ll do our best to make it right — whether that’s a replacement or a return.

Do you offer returns or exchanges?

Yes, we do. As long as the item is unused and in its original condition, we’ll guide you through the process step by step.
Just send us a message — we’re here to help, not complicate things.

How can I contact you?

You can reach us anytime at:

Email: support@freshpickstore.com

We usually reply within 24 hours.

Where do your products come from?

We carefully curate pieces from trusted partners and makers who share our love for simple, beautiful living.
Every item is chosen with intention — to bring warmth, texture, and comfort into your space.

Can you help me choose the right pieces?

Absolutely. If you're unsure about styling or selecting items, feel free to reach out.
We’d love to help you create a space that feels just right for you.